About US

Receive payments in international currencies quickly, securely, and easily

PrimeiroPay is an international payment service provider that delivers a premium payment experience for your international customers without opening local entities.

When our founders decided to expand to Latin America as merchants, they found it nearly impossible to find customer-centric payment providers. They struggled to accept cross-border payments in local currencies. In the end, they realised they needed to build their solution. PrimeiroPay is the result – a solution designed to expand proximity, bringing international businesses closer to customers in emerging markets.

Our Global Partners

Online payments system for growing businesses

Find out more about
our local partners

We are a network of people working closely to build a world where distance and complexity will not limit a company's growth

PrimeiroPay makes it easy to expand into emerging countries by combining technology with a deep understanding of the local financial markets. We provide our clients with efficient payment and financial solutions: automated, reliable, customised, and across borders.

Business growth,
without the hassle
Proximity,
without local entities.

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Transactions per year

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clients

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countries covered in LATAM

Where we are

We have offices in São Paulo, Mexico City, Nicosia, Viena and Luxembourg.

Our offices

Luxembourg

51, Bld Grande Duchesse Charlotte, 1331. Luxembourg – Luxembourg

Nicosia

81-83, Grivas Digenis Avenue, 1st & 5th Floors, 1090. Nicosia – Cyprus

Mexico City

Avenida Revolución 356, piso 7, oficina 25. San Pedro de Los Pinos – Benito Juárez, 3800. CDMX – Mexico

São Paulo

Rua Gomes de Carvalho, 621, Vila Olímpia, 04547-002. São Paulo – Brazil

Vienna

Thomas Klestil Platz, 13 Vienna, 1030 – Austria

Our
story

2014

Tim Werner founds PrimeiroPay with a single goal in mind – to offer an internet payment service provider that allows international companies to accept cross-border payments in Brazil. He begins talking with local banks, consumers and technology companies to build the legal and technical foundations of PrimeiroPay. He opens the company’s headquarter in Luxembourg.

2015

In partnership with global PSP Adyen, PrimeiroPay begins offering international payment solutions in local currencies to selected customers in Brazil. By simplifying the bureaucracy surrounding the payment process, the company starts to gain market traction.

2016

As an established business with multiple multinational clients, PrimeiroPay begins expanding its operations into other Latin American markets. The decision comes at the request of customers who wanted to explore the other major developing market: Mexico.

2017

The same process of in-depth market and legal research the company did in Brazil starts in Mexico. A Country Manager with years of experience in the banking industry is hired to build a local team. For existing clients to start receiving payments in Mexico is just a turn-key process: the same contract, the same API, the same back office, no hassle.

2018

Mexico gains huge momentum. PrimeiroPay starts the process of obtaining a PSD2 license, confirming our compliance with the highest standards in the payment industry. The roadmap for new countries is defined: Colombia, Peru, Ecuador and Chile are next.

2019

In a single year, the PrimeiroPay team doubles in size, and a new office is launched in Cyprus to house our compliance division. The company is awarded a Global Finance Corporate FX Award in the Best Collaboration with Banks and Suppliers category, alongside our banking partner Citi.

2020

We continue to expand into new emerging markets. Our new website is launched to reflect the strength of our brand and services. Our team is working diligently to support our clients navigate difficult times.

Memberships and Awards

2020 Best Corp FX Award

PCI Security Standards

Top 10 Payment & Card solution certificate

Meet our team

Tim Werner

Managing Director and Founder

Rafael Bufacchi

Director of Finance

Gabriela Vieira

Legal Director

Alexandre Pereira

Director of Sales Strategy

Rogelio Peniche

Business Developer - Sales

Pedro Azevedo

Business Developer - Sales

Cristiane Lunardi

Relationship and Business Development Manager

Felipe Serrão

Head of Europe

Rocío Pérez

Head of LATAM

Letícia Resende

Global Marketing Manager

Loukis Loucaides

Managing Director

Jose Luis Balderas

Reconciliation Officer

Ana Martinez

Finance Intern

Irina Rousseva

Assistant Operations

Marcela Lotto

Operations Manager

Raphael Allen

Operations

Constantina Koushiappi

Assistant Operations

Kleber Utida

System Developer

Carolina Candido

Customer Service Agent

Renato Oliveira

System Developer

Felipe Barros

Customer Service Agent

Maria João Ribeiro

Finance Manager

Christiana Ellina

Compliance Officer

Fernando Garcia

Systems Integration Manager

Fábio Monteiro

Systems Integration Analyst

Alexa Ceballos

Reconciliation Manager

Pavol Malo

Group Finance Manager & Engineer

Yusif Kahwagi

Legal Counsel

Join Our team

At PrimeiroPay, we believe in partnership, connection, and transparency, with both our colleagues and our clients. We like to do things a little differently. We are efficient, reliable and experienced. And we are convinced that cross-border payments don’t need to be complicated.

Find out more about working at PrimeiroPay