Our customer support department is looking for a team player with a passion for customer service! If you are passionate about the shopper’s experience, put the client’s needs first, and have the drive to investigate and solve their problems, we want you! We need someone who is enthusiastic about customer service and is able to adapt to rapid changes.

We have a diverse, respectful, and fun work environment, so if this is your style, and you meet our criteria, please come join our exciting customer support team!

What you’ll do:

• Have passion for our customers!
• Responsible for your own tasks, still making sure to cooperate with your colleagues in customer support to constantly improve the department. Work with customer service in a Startup company.
• Assist customer’s inquiries with excellence and SLA.
• Ensure the customer had a successful experience.
• Comply with customer’s service metrics.
• Report process and product improvements.
• Investigate problems with our acquirers.

• Investigar problemas junto com nossas adquirentes.